Italy's first fully online CAF (Centro di Assistenza Fiscale) platform. The system digitizes traditional tax filing workflows through four interconnected applications, enabling Italian citizens to complete ISEE declarations, 730 income tax filings, and IMU property tax calculations entirely online from any device.
Technology Stack
The Challenge
Traditional CAF centers in Italy require citizens to physically visit offices, wait in queues, and bring paper documents. The process is time-consuming, inconvenient, and inaccessible for many. The client needed a complete digital transformation enabling citizens to apply for services, upload documents, make payments, and track progress remotely. Operators needed a back-office for review and communication, while administrators required full platform oversight.
Our Solution
We delivered four interconnected applications: a centralized backend handling authentication, payments, and business logic; a back-office administration portal for operators to review and process submissions; a cross-platform mobile app enabling citizens to complete tax declarations from their smartphones; and a bilingual public website serving as the digital storefront. Secure document management, integrated payment processing, and guided multi-step form workflows ensure a seamless experience.
The Results
Italy's first fully online CAF platform enabling citizens to complete tax declarations entirely from mobile devices. Four interconnected applications providing a complete digital ecosystem replacing physical office visits. Bilingual platform (Italian/English) ensuring accessibility. Guided form workflows reducing submission errors. Integrated payment processing streamlining service fee collection. Back-office dashboard providing operators real-time visibility into processing workload.
Full Technical Deep Dive
0 sections
Multi-App Architecture
iOS / Android
React 18 SPA
Next.js 16 SSR
REST + JWT Auth
26+ Tables
Payments + Subscriptions
File Storage
Docker Deployment
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